PRIVACY POLICY
Effective Date: Jan 01, 2025
Oorzza Megacorp (“Oorzza,” “we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website in India, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “www.oorzza.com”).
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect includes:
| Category | Type of Information Collected | Purpose |
| Personal Data | Name, shipping address, email address, telephone number, login password, and demographic information (like gender/age). | Account creation, order fulfillment, and communication. |
| Financial Data | Payment card information (processed securely via trusted gateways) and billing details. | Processing payments for purchases made on the Site. |
| Usage Data | IP address, browser type, operating system, access times, and pages you viewed immediately before and after accessing the Site. | Site maintenance, analytics, and improving user experience. |
| Location Data | Location information based on your device or IP address for order logistics. | Ensuring accurate delivery and service localization. |
| Communication Data | Records of correspondence when you contact customer support. | Providing customer service and addressing inquiries. |
2. Use of Your Information
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. We may use information collected about you to:
Process and fulfill transactions and send you related information, including purchase confirmations and invoices.
Manage your account and ensure a seamless login experience.
Deliver targeted advertising, coupons, newsletters, and promotions to you.
Analyze usage and trends to improve the functionality and efficiency of the Site and our services.
Monitor and prevent fraudulent transactions and misuse of the Site.
Resolve disputes and troubleshoot problems.
Notify you of updates to the Site or product availability.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and order fulfillment (logistics partners).
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
Business Partners: We may share your information with our business partners to offer you specific products, services, or promotions.
We do not sell, rent, or lease your personal information to third parties for their direct marketing purposes without your explicit consent.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 18. If we become aware that we have collected Personal Data from a child under age 18 without parental consent, we will take reasonable steps to delete it as soon as possible.
6. Updates and Changes to This Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Oorzza Megacorp Pvt Ltd
Email: care@oorzza.com
Phone: +91-9761606050
Address: 51 Kandoli, Rajpur Road, Dehradun 248001, Uttarakhand, India