SHIPPING POLICY

This Shipping Policy applies to all purchases made through the Oorzza Megacorp website (the “Site”). We are committed to delivering your products in excellent condition and as quickly as possible.

1. Processing Time

Order Acceptance: Orders are processed only after payment confirmation.
Standard Processing: All orders are typically processed and dispatched from our warehouse within 1–3 business days (Monday to Friday, excluding public holidays).
Peak Seasons/Sales: During high-volume periods (such as festivals, sales events, or product launches), processing may take an additional 2-3 business days.

2. Shipping Methods and Delivery Estimates

We partner with reliable logistics providers to ensure safe and timely delivery.

Service	Estimated Delivery Time (Post-Dispatch)	Service Area
Standard Shipping	5 – 7 Business Days	Pan-India
Express Shipping	2 – 4 Business Days	Select Metro & Tier 1 Cities

Note: Delivery timelines are estimates provided by the courier partners and are subject to change due to unforeseen circumstances, location accessibility, and local logistics limitations.

3. Shipping Charges

Shipping charges are calculated based on the total cart value, package weight, and delivery destination.

Standard Shipping Fee: A flat rate of ₹ 59.00 applies to all orders under ₹599.
Free Shipping: We offer Free Standard Shipping on all prepaid orders totaling ₹599 and above.
Cash on Delivery (COD): A non-refundable COD handling fee of ₹ 50.00 may apply to all COD orders.

The exact shipping cost for your order will be displayed during the checkout process before payment.

4. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to the courier company’s website. Please allow up to 24 hours from receiving the email for the tracking information to become active.

5. Delivery Issues and Exceptions

A. Non-Availability on Delivery

Our courier partners will typically attempt delivery two to three times. If you are unavailable, the courier will usually contact you to schedule a new delivery time. If the order cannot be delivered after the maximum attempts, the package will be returned to our warehouse. In such cases, the customer will be responsible for the shipping charges for resending the product.

B. Damage or Tampered Packaging

If you receive a package that appears to be tampered with or damaged, please DO NOT accept the delivery. Contact our Customer Support team immediately with photographic evidence, and refuse the package. If the damage is noticed after delivery, you must report it to us within 24 hours of receiving the product.

C. Incorrect Address Provided

Oorzza Megacorp is not responsible for orders delivered to an incorrect address provided by the customer at checkout. Please ensure your shipping address is accurate and complete before finalizing your order.

6. International Shipping

Currently, Oorzza Megacorp does not offer international shipping. We only ship within India.

7. Contact Information

For any questions regarding your order or shipping policy, please contact our Customer Support team:

Email: support@oorzza.com

This policy is effective as of [Insert Date] and is subject to change without prior notice.